Terms of Sale

      Upon order placement:


      Please check carefully to ensure that

  • Your name, phone number, address and email address are correct
  • Tile sizes, finishes and colours are correct
  • The tiles your are purchasing are suitable for where you are using them
  • You are satisfied with the level of variation from tile to tile
     Upon receipt of goods:


  • Check that the sizes, finishes and colours are correct and of one shade
  • Check for breakages and take clear photos of any broken peices you need replaced – a small number of chipped peices can usually be used by the tiler for cuts

     If in doubt on any of the above, please ask our friendly staff for clarification.

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